Your Home Away from Home Awaits


At Diamond Resorts, we've thought of everything to help you unwind, reconnect and rejuvenate during your vacation. Our resorts feature spacious suites, many complete with living rooms, dining areas, full or partial kitchens, private bedrooms, and laundry facilities so you can leave behind the stresses of home without sacrificing convenience.

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Sunrise Ridge Resort

2301 Ridge Road,
Pigeon Forge, Tennessee, 37863,
United States

Nearby Activities
Golf Golf
Hiking Hiking
Internet Access Internet Access
Shopping Shopping
Skiing Skiing
Indoor Pool Indoor Pool
Theme Parks Theme Parks

Arrival Information

  • Check In/out
    • Check in time: 16:00
    • Check out time: 10:00
  • You Need To Know
    • Prior to checking in:

      - Smoking Policy: All guest suites are non-smoking. Smoking products of any kind, including, but not limited to, any electronic smoking devices, are not permitted. Please understand that you will be charged a cleaning fine of $500 as a result of any damage caused by smoking inside guest suites.
      - Check-in office hours: 7 days a week 7am - 11pm.
      - After hours check-in or after hours emergency only, dial security 865-654-0810.
      - Handicapped accommodation available.
      - Pets are not permitted. This is strictly enforced, with the exception of working Service Animals as defined by the ADA. Certified Support and Therapy Animals are not allowed.
      - Not all buildings have elevators.

    • When checking in:

      Hotel Guests and Exchange Reservations:

      - At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card for a $200 security deposit and a daily $10.95 plus tax resort fee will also be required (cash is not an acceptable form of deposit).
      - Resort Fees cover all of the amenities at Sunrise Ridge, which include BBQ grill(s), business center, coffee bar, DVD rentals, hot tub access, on-site laundry, local/toll-free calls, pool access, self-parking and Wi-Fi.
      - Please contact the resort prior to arrival if you anticipate your arrival time would be later than midnight (resort local time). Arrivals after midnight may be subject to cancellation.

      Owner Weeks and Member Points Booking:

      - At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card will also be required as a security deposit (cash is not an acceptable form of deposit). Resort fees will be waived when staying on your owner week or member point reservations. A resort fee of $10.95 plus tax per night will be added to the reservation if the owner or member of THE Club® is checking in on a rental reservation. Please Note: Owners reserving more than one reservation during their points usage term, will incur a housekeeping fee beginning with the second reservation. *Fee varies based upon the suite type.

Resort / Hotel Details

  • Management
    • Resort Manager: Dwight Galloway
  • Resort / Hotel Size
    • Number of Accommodations: 133
  • E-mail
    • Reservations Department: Hotel.Reservations@hgv.com