- Please note: For the safety and security of all guests, photo identification (government issued that matches guest name) and a credit card for preauthorization ($250 CAD) are required as part of the check in process. Debit cards (even Mastercard or Visa) and cash are not currently accepted.
- A resort charge of $23 CAD plus tax per night will be added to the reservation if the owner or member of THE Club® is checking in on a rental reservation. The resort charge will be added to the room rate and includes: guest internet access; board games and DVD rentals; lounge coffee, tea and hot chocolate station; barbecue equipment; self-parking for one car; access to Panorama Village amenities.
- Day Use Facilities are available for day use purchase. If you are not staying at the resort, but are interested in using the facilities, please contact Reception the morning of the day you would like to request use. If available and after paying the current day use charge, you and up to five others may take advantage of the common area facilities for the day. Reception will provide you with the current day use charge. Day use is subject to availability and based upon management's discretion. This privilege is for Embarc members only.

Our staff will be available in the Member’s Lounge located in Taynton Lodge 102 daily from 9 a.m. to 12 p.m. Alternatively, you can reach us by: Email: EmbarcPanorama@hgv.com Phone: 250-341-3097Text: 251-202-7830 from Monday–Friday, 9 a.m. to 5 p.m.