Daily Activities closed• Food and beverage: Kenzie’s in-person pick-up or dining (restricted to 50% occupancy).• Golf course open• Aloha Tiki Bar closed• Currently 2 of 4 pools are open• The Marketplace open• Fitness center open• Package pickup (the warehouse) modified hours: 8:00am-4:00p


• Daily Activities closed• Food and beverage: Kenzie’s in-person pick-up or dining (restricted to 50% occupancy).• Golf course open• Aloha Tiki Bar closed• Currently 2 of 4 pools are open (Dunes Lagoon and Courtyard Pool are closed)• The Marketplace closed• Fitness center open• Package pickup (the warehouse) modified hours: 8:00am-4:00pm


- Hotel Guests and Exchange Reservation: A photo identification, credit card for $200 security deposit and a nightly $30.00 plus tax resort fee will be required (cash is not an acceptable form of deposit). Resort Fee includes Wi-Fi, open pools and water slide , basketball courts, ping pong, tennis and other activities equipment, fitness center, resort shuttle for on-site transportation only, business center computer/internet and boarding pass printing.


By Mandate of the Mayor of Orlando - "Effective June 20, 2020 at 12:01 a.m, “every person working, living, visiting or doing business in Orange County,” will be required to wear face coverings consistent with the Centers for Disease Control and Prevention guidelines, while in any public space.


Limited Daily Activities with social distancing• Food and beverage: Kenzie’s to go orders, pick-up; or dine-in.• Golf course open• Aloha Tiki Bar open• Currently all pools are open• The Marketplace closed• Fitness Center open• Package pick-up (the warehouse) modified hours: 8:00 a.m. -4:00 p.m. Our Activities Center is open to hand out equipment rentals between 10:00 a.m. -8:00 p.m. (Note: The Activities Center will not be allowing any activity inside the center Aside from the equipment sign-outs).


• Effective March 26, 2020 at 10PM all Resort Pools, Activities Center, Resort Shuttle Bus Transportation, and Tiki Bars will be closed until further notice. If you would like to sign out any items for Mini Golf, Tennis & Basketball Court, Shuffleboard, or Grills; please see the Front Desk and they will be happy to assist you. • The Marketplace modified hours: 10:00am-4:00pm • Package pickup (the warehouse) modified hours: 8:00am-4:30pm • Limited Marketing Hours • Internal resort shuttle modified hours: 8:00am-10:00pm • Activities center modified hours: 10:00am-6:00pm


In adherence with our Diamond Standard of Clean protocols, team members are not allowed inside of your unit for any reason, unless an emergency dictates the necessity of such, for your safety and the safety of our team members. For any immediate assistance with your unit, you may dial “0” to speak to a team member for guidance.


Instead of wasting your precious vacation time at the grocery store, get your groceries online from Publix Super Markets! Pick what you want and get your order delivered to the resort by going to https://businessdelivery.publix.com/ to get started.


Be sure to visit the resort’s Concierge to receive your Diamond Greenback everyday savings program while on vacation