Pools open from 8am – 9pm. Pools will close every day from 12:00pm – 12:30pm AND 5:00pm – 5:30pm for deep cleaning and sanitizing. ***** Following the CDC Gudelines and practicing Social Distancing, pool capacity is currently limited to 75% (60 guests)***** • Fitness Center open 7am-11pm • Basketball court closed • Ping Pong available • Shuffleboard/tennis open from 7:00am-7:00pm. Guests must make a reservation at the Front Desk- limited to 2 Guests per court • Café closed Café Pointe is now open. It is open daily. Please contact the resort for details


• Pool open with 6’ social distancing guidelines o Pool hours will be 9:00am-8:00pm o Pool is limited to 50% capacity (up to 60 Guests total) • Fitness Center open 7am-11pm • Basketball court closed • Ping Pong available • Shuffleboard/tennis open from 7:00am-7:00pm. Guests must make a reservation at the Front Desk- limited to 2 Guests per court. • Café closed • No longer sharing amenities with Grande Villas


Shuttle Service to theme parks beginning July 1. Shuttles will be operating at a limited capacity. For pick-up times, please contact the Front Desk.


Beginning Monday, January 6, 2020, In our ongoing efforts to continuously improve the Resort we are happy and excited to announce the addition of our new Marketing VIP office, located inside the game room area. As a result our game room will completely closed during this project. This may result in some minor inconvenience as the project crew work diligently so please be aware that this work is now underway. Alternative locations for scheduled activities during this time will be updated accordingly in our Activities calendar. It is our goal to limit the impact to your stay as much as possible. We appreciate your understanding in this matter.


(Owner Services, Rental Reservations, & Orlando Marketing Center Only) Be sure to visit floridaticketstation.com to purchase your discounted attraction tickets or call us at 800-701-7217


Instead of wasting your precious vacation time at the grocery store, get your groceries online from Publix Super Markets! Pick what you want and get your order delivered to the resort by going to https://businessdelivery.publix.com/ to get started.


By Mandate of the Mayor of Orlando - Every person working, living, visiting, or doing business in Orange county will be required to wear face coverings consistent with the Centers for Disease Control and Prevention guidelines, while in any public space. The effect is until further notice.


Every person working, living, visiting, or doing business in Orange county will be required to wear face coverings consistent with the Centers for Disease Control and Prevention guidelines, while in any public space. The effect is until further notice.


Be sure to visit the resort’s Concierge to receive your Diamond Greenback everyday savings program while on vacation.


Effective May 1st, 2018 our pricing for package and handling fees will increase. A guest may ship up to five (5) small packages or envelopes to the resort at no charge for arrival 3-5 days prior to check-in. The packages must specifically include the name of the registered guest and the check-in date. All packages received in excess of five (5) may be subject to storage and handling fee of $10 per package. Packages that are received prior to 3-5 days of the guest's arrival may also be subject to this same storage and handling fee of $10 per package. In additions, all packages that exceed a reasonable size or weight (medium size box) will be subject to higher price, up to $50 per package.


This resort does not have elevators. Guest may have to navigate up to three flights of stairs to reach their accommodation.


The resort does not have elevators.


Please be advised that the studio portion of the three bedroom lock-off accommodation has restroom facilities but no privacy.