Your Home Away from Home Awaits


At Diamond Resorts, we've thought of everything to help you unwind, reconnect and rejuvenate during your vacation. Our resorts feature spacious suites, many complete with living rooms, dining areas, full or partial kitchens, private bedrooms, and laundry facilities so you can leave behind the stresses of home without sacrificing convenience.

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Embarc® Zihuatanejo

Carretera Escencia a Playa la Ropa,
Zihuatanejo, Guerrero,
Mexico, 40895

Nearby Activities
Beach On-Site Beach On-Site
Fishing Fishing
Golf Golf
Internet Access Internet Access
Spa Spa
Tennis Courts Nearby Tennis Courts Nearby

Arrival Information

  • Check In/out
    • Check in time: 15:00
    • Check out time: 11:00
  • You Need To Know
    • Prior to checking in: Smoking Policy: All guest suites are non-smoking. Smoking products of any kind, including, but not limited to, any electronic smoking devices, are not permitted. Please understand that you will be charged a cleaning fine of $500 as a result of any damage caused by smoking inside guest suites.
    • When checking in:

      Hotel Guests and Exchange Reservations:

      - At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card for a $200 security deposit and a daily 502 MXN plus tax resort fee will also be required (cash is not an acceptable form of deposit). Resort Fee includes activities (seasonal), arcade/game room, BBQ grill(s), bike storage, board game rentals, DVD rentals, fitness center, hot tub access, in-room laundry (1, 2 and 3 bedroom only), on-site laundry, local/toll-free calls, movie theater, pool access, self-parking, ski rentals, steam room and Wi-Fi.
      - Please contact the resort prior to arrival if you anticipate your arrival time would be later than midnight (resort local time). Arrivals after midnight may be subject to cancellation.

      Owner Weeks and Member Points Booking:

      - At time of check-in, a valid government-issued photo identification is required that must match the guest name under which the reservation was made. A credit card will also be required as a security deposit (cash is not an acceptable form of deposit). Resort fees will be waived when staying on your member point reservations. A resort fee of 502 MXN plus tax per night will be added to the reservation if the Member of Embarc™ is checking in on a rental reservation.

      - Day Use: Facilities are available for day use purchase. If you are not staying at the resort, but are interested in using the facilities, please contact Reception the morning of the day you would like to request use. If available and after paying the current day use fee, you and up to five others may take advantage of the common area facilities for the day. Reception will provide you with the current day use fee. Day use is subject to availability and based upon management's discretion. This privilege is for Embarc members only.
      - Drone Rules: As per Transport Canada and FAA regulations, and to protect the safety and privacy of our members, owners, guests and team members, the operation of unmanned aerial systems and/or drones is prohibited by the general public, including recreational users and hobbyists. These devices may not be launched or operated from any Embarc property. If launched from outside of the resort property, the devices are prohibited from flying over and/or into the resort property boundaries. Transport Canada Regulations: Drones are prohibited from flying closer than 30 meters from people, animals, buildings, structures, or vehicles if they weigh over 250g up to 1kg and 76 meters if they weigh over 1kg up to 35kg.
      - FAA Regulations: Any authorized operation of drones must be in accordance with Federal Aviation Administration (FAA) rules and regulations, local law enforcement, and US Forest Service rules, as well as those policies separately established by the Resort. These authorizations, regulations and rules generally require an application to the FAA, certification, training, various restrictions, safety and national security clearances, and a specific limited purpose, as well as insurance coverage, indemnification requirements, and waivers and releases of liability.

Resort / Hotel Details

  • Management
    • Resort Manager: Jorge Irra
  • E-mail
    • Reservations Department: hotel.reservations@diamondresorts.com